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Bilingual Support Developer

Spiria
Full-time
Remote
Canada
Spiria is seeking a Bilingual Support Developer to join our Applications Managed Services (AMS) team. This role goes beyond coding—you will act as a trusted technical advisor for our clients, managing post-production maintenance, development, and support in a fast-paced, client-facing environment. 

As a Bilingual Support Developer, you will:

    • Collaborate directly with clients to review, discuss and resolve technical issues across multiple projects daily; 
    • Write, modify, review, optimize, and debug code across various technologies; 
    • Assist in testing and quality control activities; 
    • Manage and resolve client support cases, ensuring timely and effective solutions; 
    • Document and communicate incremental product improvements to enhance client applications; 
    • Maintain clear, concise, and professional communication with clients and internal teams; 
    • Display flexibility and good judgment, shifting between multiple technologies and clients throughout the day; 
    • Self-manage time and priorities, balancing client requests with internal initiatives such as backlog work, app documentation, and skill development. 

The keys to your success:

    • 4+ years of software development experience, with a strong focus on client-facing collaboration;
    • Fluency in both French and English (spoken and written) – this is essential for client communication*;
    • A strong understanding of business needs, enabling you to bridge the gap between technical solutions and client goals;
    • Professional programming experience in at least two or more of the following languages: JavaScript, Python, PHP, Ruby, Java, Objective-C, C#, Kotlin, Swift, etc.
    • Independence and problem-solving skills—you’re resourceful, adaptable, and proactive.
    • A collaborative mindset, contributing to team success while working autonomously.
    • Strong communication and planning skills, ensuring clarity and efficiency in client interactions.

Why Join the AMS Team?

    • Work on diverse projects with well-established clients.
    • Enjoy a collaborative and supportive team environment.
    • Grow your career in a dynamic and evolving space.

What we offer:

    • 100% hybrid work policy, because it's usually not about where you are, but what you do; 
    • In addition to vacation weeks, our HUG program allows for flexible leave when things aren't going your way, plus additional vacation days during the Christmas period;  
    • DPSP-RRSP program with employer contribution;  
    • Complete group insurance plan, including telemedicine;  
    • Spiri-Flex program to ensure a healthy body, mind and environment, we offer a total reimbursement of $250 per year for expenses related to health, wellness or work at home;
    • A competitive salary (range: 74K-95K) based on a 37.5-hour workweek.
Work Life
Balancing work and personal life is essential. That’s why our work mode is completely hybrid. Spiria offers you great flexibility in your choice of workplace. At home, at one of our offices or elsewhere, it’s up to you. If you commit to working at least half of the time in a Spiria office, you will have your own exclusive workstation.
 
About us!
products that simplify the world for industry leaders who want to run better businesses, deliver more value to their customers and generate growth through digital transformation. As we grow, we stay true to what we love: quality software, technological innovation, and creative collaboration.
 
*Bilingualism is essential for this role. The person in this position will need to collaborate with internal and external clients across North America in both French and English for all their tasks.
 
We are committed to the principle of employment equity and encourage women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2S+ individuals, and other marginalized persons to apply
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